Shipping policy

Thank you for shopping with us. We are committed to processing and delivering your order as quickly and reliably as possible.

Order Processing Time

All orders are processed within 1–3 business days after payment has been successfully received.

Please note that processing time is separate from shipping time. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping & Delivery Time

After your order has been processed and shipped, the estimated delivery time is:

15–20 business days

Please note that actual delivery times may vary depending on the destination, local customs procedures, weather, carrier delays, or other circumstances beyond our control.

Free Shipping

Enjoy FREE SHIPPING on all orders of €30 or more.

Orders below €30 may be subject to applicable shipping fees, which will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email with tracking information when available. Please allow some time for tracking information to become active after shipment.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact our customer service team. We will do our best to assist you in locating your package.

Please make sure your shipping address is accurate and complete when placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete shipping information.